How can I exchange my item?Updated 3 years ago
Exchanges are FREE! At this time, we do not offer direct exchanges online. The quickest way to exchange your item is to place a new order right away, and return your original purchase for a refund.
If your original purchase included a discount or promotion, don't hesitate to reach out to our customer service team for assistance before placing your new order. One of our representatives will be happy to assist you.
Once we have received and inspected the returned item, our team will send a confirmation by email and a refund will be issued by the original payment method. If you have paid delivery costs for the original order, write to our team and we will be happy to offer you free delivery on your exchange.